Legal
Privacy Policy
Last Updated: 23 September 2026
1. Introduction
Stream Lync respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our websites, products, and services.
2. Scope of This Policy
This Privacy Policy applies to all services and websites operated by Stream Lync, including streamlync.tech, billing.streamlync.tech, pharmacy.streamlync.tech, diagnostic.streamlync.tech, and sell.streamlync.tech. By using any of these platforms, you agree to the terms of this Privacy Policy.
3. Information We Collect
Personal information such as name, phone number, email address, business name, and billing address; account and login-related information; payment-related information processed through secure payment gateways; communication data related to support requests or service usage; and technical data such as IP address, browser type, device information, and access logs.
4. How We Use Your Information
We use your information to provide, operate, and maintain our services; process orders, payments, and subscription activations; deliver our SaaS products (ISP Billing, Pharmacy ERP, Diagnostic ERP, SellLync, CRM, ERP) and digital services; communicate with customers regarding service updates, support, and notices; comply with legal obligations and government requirements; and improve service quality, security, and user experience.
5. Payment Information
Stream Lync does not store full card or sensitive payment details. Payments are processed securely through our third-party payment gateways and mobile financial service providers.
6. Data Sharing and Disclosure
We may share information with payment gateways or service providers required to deliver our services, to comply with legal obligations, court orders, or government requests, and to enforce our Terms of Service or protect our legal rights.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data. However, no internet-based system can be guaranteed to be 100% secure.
8. Data Retention
Personal information is retained only as long as necessary to fulfill service purposes, comply with legal and regulatory requirements, or resolve disputes.
9. Cookies and Tracking Technologies
Our websites may use cookies to enhance user experience and analyze traffic. Users may disable cookies through browser settings, though some features may not function properly.
10. User Rights
You may request access to your personal information, request correction of inaccurate data, request deletion of data where legally permissible, and withdraw consent for certain communications by contacting hello@streamlync.tech.
11. Third-Party Links
Our websites may contain links to third-party websites. Stream Lync is not responsible for the privacy practices or content of external sites.
12. Children's Privacy
Our services are not intended for individuals under the age of 18. Stream Lync does not knowingly collect personal data from minors.
13. Changes to This Privacy Policy
This Privacy Policy may be updated at any time. Updated versions will be published on our websites with a revised date.
14. Governing Law
This Privacy Policy is governed by the laws of Bangladesh.